Help at home with computers, phones, and internet.
If technology feels stressful, confusing, or you're just stuck, I can help. I work with neighbors, families, and friends who want practical support without jargon.
Backstory
From a very young age, I liked helping people. After college (art and philosophy), I mostly worked in restaurants, while also helping friends and family fix computer problems.
What started informally led to my first role in the computer industry: customer service for Norton Antivirus. Over the next 23 years, I worked for software companies in the UK and US and became a specialist supporting enterprise customers around the world.
Now that I am retired from that full-time work, I still enjoy helping people just as much. I want to bring that same calm, practical support to people in my neighborhood.
Help at Home
I can help with device updates, internet setup, and secure account access so day-to-day tech feels easier and safer.
Free 30-minute intro meeting to discuss and evaluate your request.
One-page statement of work with clear scope and expectations.
Hands-on help and a simple review so you feel comfortable with results.
Price: $25 per hour for Help at Home engagements.
Request a Free Intro Meeting
Tell me a bit about what you need. I will follow up to schedule a 30-minute intro conversation.